Last updated: October 30, 2024
At Futuranet, we prioritize effective communication with our customers. As part of this effort, we provide SMS notifications regarding purchases, schedules, and any relevant changes to services. This policy outlines the terms under which we offer this service, ensuring compliance with the Telephone Consumer Protection Act (TCPA) regulations in the United States.
By completing the purchase at web.futuranet.com and selecting the relevant SMS checkbox during the process, users provide explicit consent to receive SMS messages related to their transaction. These communications will be strictly operational and will not include promotional or marketing content.
Users may receive SMS notifications for confirmations, scheduling updates, or travel modifications. The message frequency will be determined based on operational needs and the nature of the services provided.
All SMS-related costs are covered by web.miempresa.com or the transportation company, with no additional charges to the customer. Customers are not expected to send SMS replies or use this channel for communication with us.
If a user wishes to stop receiving SMS notifications, they can submit a request via email to futubus@gmail.com. Since messages are strictly related to purchases and service updates, opting out will not affect the delivery of essential notifications tied to their transaction.
For further assistance with our SMS communications, customers may contact our support team at futubus@gmail.com. We are available to address any questions or concerns.
The information provided by users is used exclusively for operational purposes and will not be shared with third parties unless required by law. For more information on how we protect personal data, please refer to our Privacy Policy.
We reserve the right to modify this policy at any time. Any changes will be published on this page, and users will be notified if applicable.
If you have additional questions regarding this policy, please contact us at futubus@gmail.com